Noticeboard

EMIS Patient Access - 11/01/2023 - Online Appointment Booking Service is temporarily suspended - if you need to make an appointment please contact the Practice. 
You can now order your repeat medication and make a routine appointment with your GP online using Patient Access. To register for this service please contact reception who will give you an activation key.

The Practice Policy on accepting samples at Reception has now changed.

We will now only accept a sample if this has been requested after a consultation with either one of our GP’s or Nursing staff.  

Urinary Symptoms  - patients are reminded to contact Triage in the first instance for the appropriate advice / course of action.

Any other type of sample requests will be upon instruction by our clinical team and these must be  handed into the Practice before 12:00 along with the completed Practice sample slip with all relevant details.  

DEDICATED EMAIL ADDRESS - PATIENT USE ONLY - You may be asked during a telephone consultation with the GP, to submit a photographic image to assist with a diagnosis.  We have set up a dedicated/secure e-mail address for any such images to be sent to us : 

Fife.LeslieMP@nhs.scot 

2024 Public Holidays

Monday 7th October 2024

Wednesday 25th December 2024

Thursday 26th December 2024    

Patient Advice & Support

Patient Advice and Support Service The Patient Advice and Support Service (PASS) is delivered by the Scottish Citizens Advice Bureau (CAB) Service. The service is independent and provides free, confidential information, advice and support to anyone who uses the NHS in Scotland. It aims to support patients, their carers and families in their dealings with the NHS and in other matters affecting their health.

The service promotes an awareness and understanding of the rights and responsibilities of patients. It also advises and supports people who wish to give feedback, make comments, raise concerns or make a complaint about treatment and care provided by the NHS in Scotland.

The Patient Advice and Support Service will: 

  • Help clients understand their rights and responsibilities as patients
  • Provide information, advice and support for those wishing to give feedback or comments, raise concerns or make complaints about health care delivered by NHS Scotland.
  • Ensure clients feel listened to, supported, and respected when raising concerns about difficult experiences
  • Work with the NHS to use feedback to improve NHS service provision.

The Patient Advice and Support Service also provides general advice and help on a range of issues, such as housing, employment, benefits or money worries. Support with these issues can have a positive impact on the health of clients. Clients can also access information and advice on how to access health and community services that offer additional support with health care needs. The service is a valuable resource for frontline NHS staff because it offers a wide range of support for patients in relation to health and health care.

How to contact the Patient Advice and Support Service

The Patient Advice and Support Service can be accessed through any Scottish citizens advice bureau.  You can find your local bureau by using the search facility at the top of this page. There is more information about the service at www.patientadvicescotland.org.uk/ 

Related publications: 

pdfPatient Advice and Support Service (PASS) leaflet

pdf Patient Advice and Support Service briefing sheet



 
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