Complaints and feedback

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the Practice Manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure below or you can contact Reception.

Complaints Leaflet

Suggestions and Feedback Form

We are always looking for ways in which to improve the service that we provide to our patients or comments regarding things which we currently do well. If you would like to provide feedback please complete one of our forms below or speak with Reception for further information.

Only use this form for comments about the practice and suggestions as to how we can improve our service to you.

Medical matters and official complaints cannot be dealt with via this form.

Complaints Form

We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. 

To pursue a complaint please complete this form and the practice manager will deal with your concerns appropriately.

Page last reviewed: 08 October 2026
Page created: 29 September 2026